The Truth about Faith and Planning
In Christian organizations we often live in the tension between faith and planning. The tension comes because we believe faith and planning to be polar opposites.
Christian history is full of stories of “great people of faith” who did miraculous things for God. We want to be a part of such stories. On the other hand, it isn’t nearly as appealing to be part of a story centered on a cold and calculated plan, professionally executed. Instead we want to “let go and let God” and become part of a “miracle”?
We want to be like Peter who stepped out of the boat to walk on the water but too often we ignore Nehemiah’s thoughtful and intentional plan to rebuild Jerusalem’s wall, or David’s strategic vision and preparation to build the temple. Did David and Nehemiah have less faith than Peter? Or how about this question, would you rather walk on water for a few seconds or rebuild a city or build God’s dwelling place on earth?
I know my answer; I want to do something significant and lasting. And to do something significant and lasting requires planning, preparation and vision. And it also requires prayer (re-read Nehemiah) and faith (re-read David’s temple preparation).
Like Nehemiah and David, God has called us to be stewards of our time, resources, gifts and abilities. As a result, a good steward plans and then assures those plans align with their master’s intentions. And the beautiful thing is, the better the stewardship, the greater the opportunity of being a part of a miracle.
Therefore we need to stop seeing faith and planning as polar opposites, instead we need to see them as essential companions in our work. When we do this, God will do His greater work, allowing us the possibility of being a part of a miracle that’s significant and lasting.
The Huddle and the Scoreboard
Every football team develops a plan for each game. The game plan informs the coaches which plays to call and the huddle is the “meeting” where this decision’s communicated to the players. The scoreboard informs the coaches, players (and fans) just how good the game plan is and how well it’s being executed. Based on the scoreboard, coaches and players make mid game adjustments.
Many organizations have implemented their own version of a huddle and scoreboard to help their teams “win” their game. SpringHill is into its second year of its weekly huddle and scoreboard. Both have helped our team quickly see the score, make the necessary adjustments and then “win the game”. It’s not a stretch to say that both the scoreboard and huddle are two contributing factors as to why SpringHill had its biggest year in its history.
Our huddle is open to all staff but the official “players” are members of our management team who have the responsibility to record the “stats” in the scoreboard and report them in the huddle. Our scoreboard includes the following statistical categories, measured against stated goals:
Camper Experience including spiritual impact, Net Promoter Score (NPS) and safety
Camper registration
Fundraising
Finances
After the huddle each manager reviews the “stats” with their own teams, so within a few days the entire SpringHill team knows the current “score” and can make adjustments in their game plans. We’ve added another tool in 2012 – a bi-weekly Huddle Report that’s emailed to all staff and summarizes the huddle, the scorecard and other important information our team needs.
We used three books in designing the SpringHill huddle and scoreboard – The Rockefeller Habits, Death by Meeting and The Great Game of Business. Each provided great perspective and input.
At SpringHill, we like to keep score, and we like to win, and the SpringHill huddle and scoreboard helps us do both.
The Tension between Unlimited Wants & Limited Resources
One of the first things I learned in my introduction to economics class back at Central Michigan University was that economics is best described as the tension between “unlimited wants and limited resources.”
This perfectly describes the tension we experience at SpringHill every fall as we finish our upcoming year’s financial plan, or what we affectionately call “the budget.” It’s an “all hands on deck” (or should I say “all brains on deck”) activity because of the importance we place on the entire team’s input and ultimate ownership of the financial plan. It tends to be a time where everyone’s brain hurts and passions (and frustrations?) run high.
But for us the financial plan’s actually the final step in the development of what we call our annual ministry plan for it’s the anticipated financial outcome of that plan. Our ministry plan includes; which SpringHill Experiences (SHX) we’ll offer to whom, where we’ll offer these SHX’s, and the anticipated number of participants. We also work out the details of everything we’ll need to carry out these SHX’s including capital investment and staffing. Finally we align this plan with our 5 year strategic plan to assure we’re headed in the right direction and accomplishing our long-term goals.
We dream big for God which results in big plans early in the process. Then we begin to put dollars and cents to these plans and the tension begins to rise because our dreams are always unlimited but, we discover, God generally gives us limited resources. Over the years I’ve become convinced that God does this so that our big plans become His plans.
And in the end that’s our desire – that our plans will be God’s plans because we want the results and the glory to be all His.
Intersection of the Past, Present and Future
My high school Young Life group at Wilderness Ranch There are those moments in our lives where our past crosses our present as it moves towards the future. It’s in those moments of intersection that God provides a glimpse into how He’s orchestrating our lives for a purpose we may have never seen or anticipated.
I had one of these moments this past week when I had the opportunity to speak with Young Life’s Camping Department about leadership, professionalism and the current state of Christian camping. It’s an intersection because of the significant role Young Life’s played in my life.
I’m a Young Life kid meaning I attended Young Life club, campaigners and camp as a high school student. Next, my wife Denise and I served seven years as volunteer Young Life leaders. Then I moved into involvement on Young Life area committees before stepping back because of family and work commitments.
Young Life’s played an enormous role in my spiritual, emotional and leadership development as well as influenced my personal philosophy of ministry. So when I was asked by Steve Thompson, Young Life’s Vice President for camping, to speak to his team, an intersection of my past and present occurred.
But it’s also an intersection of the present and the future because of the continued need of Christian camps and other youth ministries to work together to serve young people. Because of the world in which we live and the culture we’re called to work, I’m convinced the future of effective ministry to young people will require the cooperation of like-minded organizations such as SpringHill and Young Life.
This week my past intersected with my present, but it’s to the future where I’ve now set my eyes and will continue to take steps on the path God’s graciously illuminated for me.
Why Do You Spend Your Precious Time…?
Yesterday we had one of our three yearly “all staff” meetings which follow each of our three “seasons”. Our agenda’s consistent for each meeting – we review the results of the completed season as well as the anticipated results of the upcoming season and year.
It’s an opportunity to celebrate and pray together as well as ask questions, make suggestions and assure we’re aligned as a team.
We want these meetings to be fun, informative, causal, real and helpful in achieving our goals. We speak frankly and with full transparency about how we’re performing and what’s needed in the months and years to come.
At the end of this particular meeting, as a first in many discussions related to the task of re-articulating SpringHill’s vision statement, I asked our staff to begin to think, reflect and pray about the following three questions (taken from What to Ask the Person in the Mirror by Robert Steven Kaplan –see my 10/23/2011 post) .
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What do we (you) hope SpringHill will achieve in the years ahead?
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What’s special about SpringHill?
- Why do you spend your precious time and energy working for SpringHill?
Over the next several months the answers to these questions will become key inputs into our vision re-articulation.
But today I asked our team for some impromptu answers. Their responses were moving, inspiring, stunning and made me proud to be on this team.
Here are just three of many answers (paraphrased) to question 3 our staff shared:
“I’m able to fulfill God’s calling in my life of creating cool and inspiring environments that God can use to transform lives.”
“God changed my life when I was a SpringHill camper, now I can help create the same life transforming experiences for other people.”
We have a great start to this important task of brining new clarity to the SpringHill vision.
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Drawing Our Mission
Mission statements are normally expressed in words. But yesterday I had the opportunity to articulate SpringHill’s mission through a drawing supplemented by words not used in our actual statement.
As you can see from the photo I’m no artist but my lack of talent didn’t diminish the power of this exercise. The power came in the challenge of thinking through how to communicate our mission in a drawing as opposed to the words of our statement. This 20 minute process provided me a different perspective on a mission we’ve had for decades.
During the act of illustrating I began to see the role the SpringHill Experience plays in the life of a young person in a different way. Having a mission statement that’s often referred to and memorized can lead to a bit of staleness – illustrating it made it fresh again.
Which led me to, once again, affirm the importance of our mission and the need to assure its continuing effectiveness.
The exercise also provides an alternative way to communicate our mission to our key constituency groups by providing them with a fresh perspective as well.
So on my “list of ideas we need to do” from this week with the Chicago 7 (a peer learning group of CEO’s from similar camps) I’ve added “#15. Have our marketing team create a quality illustration of our mission.”
By the way our peer learning group’s meeting this week’s at the very cool The Leadership Studio at Muskoka Woods in Ontario Canada. It’s CEO and a close friend, John McAuley, is a part of our group and facilitating our time together. If you and your organization need a place for a retreat where you can do some great work you need to check out The Leadership Studio. I guarantee you’ll come back with more than just a drawing of your mission statement.
Being a Higher Purpose Organization
Photo by my friend Mike Smith Working for SpringHill, a not-for-profit organization committed “to creating life transforming experiences where young people can know and grow in their relationship with Jesus Christ” can be heady stuff. It’s easy to believe that there’s no higher purpose than our mission.
Yet over the last couple of years I’ve been challenged with the question “is our mission ultimately our highest calling or does SpringHill have yet a higher purpose?
An article by Russell Eisenstat and Tobias Fredberg of the TruePoint Center for Higher Ambition convinced me that SpringHill should have a larger purpose. So I’ve modified slightly Eisenstat and Fredberg’s language and began to think in terms of SpringHill being a “higher purpose organization.”
What does “higher purpose” mean? It means SpringHill’s called to make a larger impact in the world than it can do on its own by being a significant part of a world-changing movement.
By implications this means that the movement’s larger, more significant and enduring than SpringHill itself. Now it’s easy for SpringHill to understand its connection to the higher purpose of Christ and His Kingdom. But the deeper and more tangible question centers on understanding “what’s Christ’s unique higher purpose for SpringHill and how does it fit into His Kingdom?”
I don’t have the answer yet (to find the answer’s an act of discovery) but I have some preliminary thoughts on our higher purpose.
I believe it will involve the spiritual growth of all kids and that we’ll enable others to serve kids better. Finally our higher purpose may center on being an organizational role model that helps other not-for-profit’s be more effective in their work.
So please share your thoughts and insights into what you believe SpringHill’s “higher purpose” might be. I’d love your input.
The Underappreciated Work of Making Vision a Reality
We’re enamored with strategic thinking and vision casting. Most leaders want to be seen as strategic and visionary thinkers who cruise around at 30,000 feet. We value this skill set so much that we make heroes out of these same leaders.
But I’m convinced that being just a visionary leader isn’t nearly enough. Now don’t get me wrong I’m not minimizing the importance of these skills – creating strategy and vision need to be a part of any leaders work. Too often, though, leaders spend too much energy on vision and strategy and too little energy on tactics and execution.
We often look down on tactical work and the execution of strategy because we misread people like Steve Jobs and credit Apple’s success to his vision and strategic thinking.
But if you’ve read any of the 100’s of recent articles and blogs about Jobs after the announcement of his retirement as CEO you see a different picture. What you find is a leader who spent much of his time in the “trenches” working on the details of new products – in other words doing the tactical work. This is what made Jobs truly visionary. It was his willingness to do the hard, everyday work required to assure that his vision and strategy succeeded.
So as a leader my goal’s to spend only a small percentage of my time on vision while spending most of my time working side by side with our staff, board, supporters and volunteers in the hard work of making our vision reality. Because at the end of my time at SpringHill, if anything’s written about me, I want it to be said, not that I was just a visionary, but that I led an organization that turned its vision into a world transforming reality.
