On the other hand, I borrowed my pack from a good friend. It’s a quality pack but I never bothered to have it fitted correctly. I only began trying adjusting the straps while standing anxiously at the trail head getting ready to embark on our adventure. Not a very smart move considering my friend is taller and broader shouldered than I am.
So I spent the first four days desperately trying to adjust my pack so it sat properly on my hips and shoulders, all the while each of my shoulders, in turn, became sorer by the hour. Finally, I rigged up the straps with some string I brought (the Boy Scout in me) to hold them in relatively the right position. In the end the pack never quite fit right even after all my MacGyver moves which lead to a very sore body.
What’s the leadership lesson in all this? Well there are two, and you already know what they are. First, make sure you and your team have the right gear to do their job. It needs to be quality gear designed specifically for the work to be done. And second, the gear must meet the needs (style, environment, etc.) of the individual using them. The gear needs to be as personalized as possible. If you follow these two lessons – quality gear, personalized for the person using it – then work will be less painful and you and your team will be less likely to leave the trail early.
