The SpringHill Fraternity
Ben Johson of Camp Berea in New Hampshire and Steve Pate of Tall Timber Ranch in the state of Washington, both SpringHill Staff Alumni I’m on a plane flying back from the Christian Camp and Conference Association’s (3CA) national conference in San Diego, CA basking in the afterglow of the people I spent time with and the things I learned.
I’ve concluded that among the many great parts of this conference, which included spending time with peers who, over the years, have become close friends as well as listening to inspiring and challenging speakers, that the most encouraging part of the conference was talking with SpringHill staff alumni who are now serving other camps.
These alumni include people now working at camps in New England, the Pacific Northwest, in the heart of the California Redwoods, and even in Spain. Each of these camping professionals spent a part of their early professional years at SpringHill.
And, almost to a person, these professionals told me how much they learned and grew while at SpringHill. As a result they’ve been able to take what they’ve learned and positively impact the camps they’re currently serving.
Now you need to know there’s nothing much more rewarding for me than knowing that SpringHill has played a part in the personal and professional development of our past staff. Especially when it’s enabled them to make a bigger contribution to the organizations (especially camps) they’re currently serving.
And even more rewarding is knowing that this handful of past staff I talked with this week represents a fraternity of literally 1000’s of Springhill alumni who are now making positive contributions in companies, schools, churches, mission agencies, ministries, and families all over the world, and by doing so making an eternal difference in the lives of thousands upon ten thousands of people.
Leading People at SpringHill
There’s no other topic more written about, talked about, and blogged about in the entire world than leadership. It’s discussed, dissected, theorized, and analyzed in just about every facet in our society whether it’s government, business, education, church, or home.Why? Because we believe that for any organization, from a family to the federal government, to be successful through making a positive difference in the world it needs leadership. Yet it’s also a term that’s used so much and in so many ways that people don’t always agree on exactly what it means, yet we all know it when we see it and know when it’s missing.
At SpringHill we’ve also identified “Leading People” as an essential personal quality and professional competency necessary for a person to have long-term success in our organization. To that end we’ve defined leadership at SpringHIll, including what it should look like, so we can move leadership out of the ambiguous into a more clarifying, and thus useful, description.
We see “Leading People” as requiring building and maintaining working relationships with those within and outside SpringHill. “Leading People” also requires excellent communication skills as well as building strong teams. Within this context a person needs to be able to effectively share responsibilities with others, then motivate and inspire them to be successful in those responsibilities by creating an environment where both individuals and teams succeed individually and together.
You see “Leading People” is so critically important at SpringHill because leadership is at the core of what we do when we create SpringHill Experiences (SHX’s). Because in every SHX we’re leading staff, including 100’s of summer staff, volunteers and, most importantly, our campers.
This is part 10 of 14 in a series of posts about what it takes to be successful at SpringHill.
Wisdom Applied
The test of our wisdom is found in the decisions we make. It’s displayed in the quality, timeliness, and the process in which we go through to make decisions. So it’s all three of these aspects of decisions – quality, timeliness, and process – that reflect the wisdom we have, or don’t have.Wisdom requires knowledge, experience, judgment, and analytical ability, combined with a strong sense of right and wrong. And the measure of all these things, the proof that we have wisdom comes through in the decisions we make. Decisions are the tangible, measurable expression of our wisdom. Its wisdom applied.
It’s also why one of the personal qualities and professional competencies someone needs to possess if they’re to have long-term success at SpringHill is quality and timely Decision Making.
At SpringHill this competency is absolutely critical because of the freedom we provide our staff to do their jobs and the sense of stewardship we expect them to practice. It’s because we believe that the best people to make decisions are the ones closet to the “action”, not those sitting far behind the “frontlines”. We believe this to be true because those at the “front line” have the best perspective and expertise.
Thus when an organization keeps decision-making closest to the “front lines” it requires staff who can display wisdom through their Decision Making. And, if done right, this kind of Decision Making ends up being the best because it’s almost always faster and higher quality.
And the added benefit of entrusting decision-making to staff on the “front lines” is that they continue to grow in their wisdom and in their ability to make decisions, helping the entire organization continually become better and more effective in fulfilling its mission (it’s all part of Personal Learning I covered in the last post).
This is part 4 of 14 in a series of posts about what it takes to be successful at SpringHill.
What it Takes to Be Successful at SpringHill
Every organization and team “culture” is different. The culture is the organization’s unique personality, its set of unwritten (and often unspoken) rules and expectations about how work gets done, and how people should treat and how relate to one another. And obviously, for a person to be successful within a specific organization, requires a unique set of personal qualities and competencies that fit that culture.So because there’s no one right formula of personal qualities and competencies that work in every organization, with the help from an organizational psychologist, we’ve identified those qualities and competencies necessary for a person to be successful, over the long run, at SpringHill. The process we used included gathering feedback from a large number of our staff about the qualities they see in successful SpringHill staff. And to this feedback we added the best that leadership research says on the subject.
When we finished we ended up with 13 different, clearly defined “Leadership Competencies” that members of our team need to possess if they’re going to have a long-term impact within SpringHill. These 13 competencies have become the core to all of our “people” processes such as hiring and selection, performance management and appraisals, training and development, and finally succession planning.
Below are these 13 SpringHill “leadership competencies” divided into four categories:
Mastery of Self
Life/Work balance Personal Learning
Decision Making God Immersed
Mastery of Relationships
Community Focus Compassion and Sensitivity
Spiritual Leadership Customer Focus
Mastery of Performance
Leading People Resourcefulness
Professional Will Continuous Improvement
Mastery of Vision
Culture Bearer
Over the next couple of weeks I’ll share with you more details of each of the competencies and their importance within the SpringHill culture.
This is part 1 of 14 in a series of posts about what it takes to be successful at SpringHill.
The Beginning of SpringHill Indiana – A Reminder of God’s Working
This past weekend we had a SpringHill board meeting held at our Indiana camp. Keith Rudge, our Indiana Operations Director, gave a devotion to kick off the meeting. In his devotion he shared this video he found packed away in his desk and thought it was a great illustration of God’s faithfulness, His timing and His direction in guiding our lives and our work. It was an excellent way to start to a productive meeting.
Do You Know What You’re Shooting For?
“What get’s measured is what gets done.”I live in northern Michigan where opening day of deer season is a holiday. Schools close and very little business transacts. Part of the deer hunting tradition is the annual “sighting in” of a hunter’s gun that usually happens the weekend before opening day. “Sighting in” is where hunters shoot at a target for the purpose of aligning their gun’s sights/scope. The marks shot on the target indicate how aligned the gun’s sights are and direct the hunter’s sight adjustments. Obviously “sighting in” is important to achieving the goal of shooting a trophy deer.
It’s this idea of targets, goals, and indicators that help SpringHill answer the question “How will we know we’re being successful?” Targets are what we shoot for in the long run (more than a year away) and goals are the immediate things (year or less) we’re trying to accomplish. Indicators, on the other hand, are those measurements that help us assess how we’re doing accomplishing our goals and targets. Targets and goals should align with each other and both should align with the future aspirations of an organization (its vision and BHAG).
Typically an organization has a number of targets, goals and indicators that centered on such key areas as customers, finances/stewardship, market size, people, and operations. Every organization is different so the targets, goals and indicators should be different. The key is finding the right ones that lead the organization forward and tell its people how they’re doing. Then the team’s responsibility is to faithfully and regularly measure, watch, and effectively respond to those numbers.
Targets, goals and indicators are essential for an organization’s ability to answer the question “are we being successful and heading in the right direction?” Without them, and the proper tracking of them, an organization is left to guessing at how they’re doing, which is never good when hunting for a trophy.
This is part 4 of a series of posts about the questions every organization needs to answer to achieve their vision.
What Sandbox Are You Playing In?
Remember those days as a child when playing in a sandbox was glorious? The self-contained structure filled with sand allowed us to use our imaginations to create our own little worlds, fight great battles, and build towering castles all in one spot. A sandbox is a brilliantly simple play option for kids while helping parents provide fun boundaries for their kids.This concept of a sandbox helps SpringHill answer the question “Where and who will we serve and through what products/ministries?” It’s the second of the Game Plan Questions every organization needs to answer if it wants to make an enduring difference in the world. An organizational Sandbox defines the self-imposed boundaries our organization will “play in” over a given period of time.
Typical Sandbox boundaries include defining the target market, including geographic reach, the primary customers, and the products and services an organization will provide. A good Sandbox also acknowledges these “boundaries” are not forever so it includes a time horizon (typically no less than 3 years).
Now the reason an organization benefits from such self-imposed boundaries is simple. Effective organizations typically experience more opportunities than it can successfully take on. The Sandbox becomes a useful tool to screen those opportunities and provide needed organizational discipline so it can stay focused on its best opportunities for success (and build the best castle in the world).
The tension we’ve experienced at SpringHill, and one I’m sure is common among mission driven organizations, is our desire to be open to God’s leading and discerning the opportunities He may be providing. We don’t want to be too calculated and not allow room for something we didn’t see. But we’ve also discovered the Sandbox’s isn’t an automatic “no”, it just provides the reason to stop, evaluate and pray whether an opportunity is really right for our organization.
So defining your Sandbox will not only help your organization make an enduring difference in the world, it will likely make your organization a fun place to play.
This is part 3 of a series of posts about the questions every organization needs to answer to achieve their vision.
Creating a Little Heaven on Earth
I know I’ve written about this before, but every time I witness our philosophy of inclusive camping in action, I’m inspired and humbled beyond words. There’s nothing else I can think of that better defines us as an organization than this commitment to include campers with special needs in all our camps.Monday evening, as I walked home, I came upon one of our TST teams tackling our New Frontiers’ climbing wall. On the wall was one of our campers with special needs being “assisted” up by two of our special needs counselors as the entire TST team watched and cheered.
The scene beautifully shows why we believe so strongly in inclusion and why we insist on being a welcoming experience for all kinds of young people. We believe that every child’s created in the image of God so we work hard to assure all kids have equal access to the entire SpringHill Experience. In addition, we believe we’re to create a little “heaven on earth” because in heaven there will be all kinds of people, races and nations shoulder to shoulder, hand in hand, together in the worship and service to God.
The scene also demonstrates a second reason our Special Needs program is an essential part of who we are. You see, one of the most impactful parts of this approach to camping is that it transforms all the campers, not just those who have special needs or come from different backgrounds. Why? Because it powerfully reminds every camper and staff member that, at some level, we all have “special needs” and require “assistance” in climbing the wall of life and, more importantly, being in a relationship with God.
So if you ever need to be inspired, come visit a SpringHill Experience, and no doubt you’ll witness a scene like the one above, and you too will never be the same.
Is it “Burger Island” or “the Island”?
It’s the last week of summer camp and Sunday evening I indulged in my last meal at “the Island” or, as so many people now call it, “Burger Island”. As I sat there enjoying my burger (and brat), beans and great fellowship with our resident staff and volunteers, I couldn’t help but wonder “how did the name of this sacred place so inadvertently, so unintentionally (or maybe it was purposefully and maliciously) changed over the years?”It’s like the name of the White House slowing changing to the POTUS’ Crib, or The Rose Bowl becoming PAC 12 Field, or Saint Peter’s Basilica becoming simply Pete’s Crash Pad. Sacred and important places shouldn’t have their names change slowly over time without some forethought, right?
(And yes, you can tell, it’s the last week of camp because I’ve drifted into thinking such “high level and strategic” thoughts, all of which will have serious implications for the future of …. uh, well, such things as t-shirts and property maps)
So what’s a leader to do in such a situation? How does one undo years of slow creep? How does the popular name get change back to the right and proper title? Should nature take its course or should one fight to maintain what’s right? (OK, maybe I should be asking myself “why would a leader spend more than a minute on such things?”)
My course of action? I’ll do what so often happens in leadership today – I’ll take a poll and find out what’s the most popular name for this sacred place, and then I’ll make that name the one I endorse.So tell me is it “The Island” or “Burger Island”?
It’s Much More than a Blob!
The lifeguard gathered the Copper Country (4th through 6th grade camp) kids around him after an hour of playing on the Gusher. If you don’t 
know, the Gusher is a high and long “slip and slide” that empties into one of our lakes. One of the things campers like to do is to try to spin (roll over multiple times) all the way down, seeing how many spins they can achieve before landing in the lake below.As the campers gathered, the lifeguard asked them a series of questions in what we call a “debrief.” The debrief is where we use the activity the campers just participated in as an object lesson to reinforce and bring to life the spiritual themes of the week. It’s for this reason that we debrief all
our activities from the zipline to paintball and even the Gusher, and why debriefs are such a critical part of the SpringHill Experience.You see our activities are tools for helping campers grasp and remember the spiritual truths we want them to take home with them. It’s one of the main ways we integrate faith and fun.
In the best debriefs, the activity staff asks a series of questions, leading the campers to discover the connection between the activity and the spiritual theme for themselves.
Questions like this lifeguard asked “could you spin a
thousand times on your own down the Gusher?” and of course the answer is “no way”. Then the lifeguard asked “can you get to heaven on your own?” and kids answered with “yes”, “no” and “maybe”. Which led lifeguard to explain that to have eternal life requires something outside of ourselves just like spinning a 1000 times down the Gusher would require something outside of our selves. And, of course the lifeguard explained, that something outside ourselves we need to “get to heaven” is Jesus Christ.It was a simple 5 minute debrief but it beautifully reinforced an important spiritual truth that these young boys will keep with them for a long time.
