• Leadership,  Organizational Leadership

    What Could Cause Me to Lose my Job?

    ???????????????????????????????Have you ever wondered “what could cause me to lose my job?”

    I believe most thoughtful people, if they like their work and want to keep their job, have asked themselves this question. Of course there are the obvious answers such as stealing, not doing your job up to standards, or changes in the organization. These answers are usually written up in employee handbooks and reviewed in orientation programs.

    But it’s the subtle or unspoken answers to this question, answers about attitudes, relationships, and organizational interactions that haunt conscientious people. It’s because these answers are usually what determines a person’s success in an organization.

    Now to assure that SpringHill isn’t falling into this fuzzy communication trap, I’ve started to include  in my portion of our new employee orientation, a section I call “the things that will cause you to lose your job at SpringHill”.

    So I share with them the seven attitudes and behaviors I’ve identified over my more than 15 years at SpringHill that have caused people to fall short as SpringHill staff –

    1. Misuse of power and authority
    2. Playing politics
    3. Not listening to others
    4. Mistreating people
    5. Believing they’ve already arrived
    6. Becoming an organizational martyr
    7. Having their own agenda

    At the core of each of these attitudes and behavior is arrogance, or the Christian version of arrogance – self-righteousness. When people are arrogant, when they’re self-righteous, it always leads to one or more of all these seven attitudes and behaviors.

    So I’ve told new staff that any of these behaviors and attitudes can lead to them losing their job at SpringHill. But the warning isn’t really about being self –righteous, instead it’s about bringing an appropriate humility to their work so that these seven behaviors and attitudes never take hold in their lives and in their work.

    Over the next several posts I’ll dive deeper into arrogance and self-righteousness as well as each of these seven behaviors because I believe they’re relevant not just for people who work for SpringHill but for anyone who wants to be successful wherever they work.

  • Ministry Strategy

    A Mile Wide and a Mile Deep

    2013-06-13 02.50.12Often, when thinking about ministries, people create a dichotomy between numerical growth and spiritual depth as if the two are not compatible. The thinking goes like this – if a ministry grows numerically it’s at the cost of challenging people spiritually. In other words it’ll be a mile wide and an inch deep. I get this thinking because too often, unfortunately, this is reality. So it’s easy to be a bit cynical when a ministry is experiencing significant growth and wonder if the increase in numbers is the result of what Dietrich Bonhoeffer called “cheap grace”.

    But cheap grace hasn’t and isn’t always behind exponential growth. 2000 years ago a small group of Jewish people from a dusty Roman backwater saw the mission they inherited explode into a global movement. How did that happen? How did the Church become global and include hundreds of millions of people? It didn’t happen because the leaders of the Church watered down the message of Jesus. It happened because these leaders and their followers both lived out the Gospel fully, including being willing to give their life for Christ and His Church and challenged others to do the same. The Church today continues to explode in some of the most repressive countries in the world, where being a follower of Christ is a life threatening proposition. There is no “cheap grace” in places like these, yet, paradoxically, there is incredible growth.

    At SpringHill we are continuously challenging ourselves to reach more kids in the same way the early Church and the Church in many places today are reaching more people – by being faithful to the Gospel and by being bold in sharing it with others. We want no numerical growth through cheap grace. Instead we desire to reach more kids through an uncompromising expression of Christ. To assure that young people can clearly hear the Good News of Jesus, see it lived out in the lives of our staff, and to experience Him in every part of every one of our programs.

    Being a mile wide and a mile deep is not only possible it’s the expected model of healthy and effective ministries.

  • SpringHill Experiences,  Summer Camp

    Wishing the World was more Like SpringHill

    2013-06-13 02.50.27“I just want to say thank you. SpringHill has just been fantastic for my son. I only wish the rest of the world could be more like SpringHill.”

    This statement  to me and a small group of our year around staff during the closing day of camp by a father of a camper with special needs. The father went onto explain that his son has been coming to SpringHill for a number of summers and it’s always the high light of his son’s year. It’s the week when his son feels accepted and loved like a “normal” kid.

    I believe it’s this acceptance and love that the dad was referring to when he said, almost to himself, “I only wish the rest of the world could be more like SpringHill”.

    Of course it’s always great to hear this kind of unsolicited feedback from a parent. Our goal is that every kid will feel like this camper, to experience the love of Christ through our staff and in the small communities we create.

    So with summer camp just ending (and I’m already starting to miss it), this father’s wish has had me thinking. I’ve realized his wish really isn’t a wish at all, but instead it’s our ultimate mission.

    You see at SpringHill we exist to create experiences (we call them SpringHill Experience) where Christ can transform the lives of young people. These experiences include embracing all kinds of kids, regardless of who they are, what they’ve done or where they’ve come from. Yet, as powerful as this is, the SpringHill Experience isn’t an end unto itself; it is part of something bigger.

    That something bigger is the Church’s work of bringing the values and reality of Christ’s Kingdom into the world. In other words, we haven’t thoroughly done our job unless our campers and staff are leaving SpringHill and bringing a little of it back into the world, making the world a little more like SpringHill, which really means making the world little more like Christ’s Kingdom.

  • Leadership,  Living as a Leader

    Leading through Presence

    284When I began my career, I worked for a company that preached and expected its leaders to “manage by walking around” or “MBWA” as we called it. As a result, during my 10 years with the company I literally wore out the soles of my shoes before I even scuffed the uppers. This is no exaggeration – I must have resoled a half-dozen pairs of shoes in my tenure there.

    Also during this same period, my wife Denise and I were volunteer Young Life leaders. We learned that the one of the most important elements of relational ministry was “to see and be seen”. In other words we were to go to where high school students hung out, whether it was school, ball games or other local gathering spots. It was another version of MBWA.

    Thus the MBWA and “to see and be seen” approach to leadership has so deeply influenced my leadership style that it’ now a deeply held value of mine. You see, for me, I must lead through being present in the lives and the work of those I’m called to serve.

    However when I first arrived at SpringHill, because our camps are so large and spread out, our staff developed a habit of driving around camp. Though driving saved our staff a few minutes of time, it also meant that they’d miss the sounds, sights and smells of camp, and more importantly, interacting with campers and staff. You see, driving in this context isn’t the same as “seeing and being seen”, and it certainly doesn’t qualify as “walking around.”

    So when I began my habit of walking around camp, people wondered how I had time “to take a walk”. My response was always “how do you not have time to see, hear, experience camp and interact with our campers and staff in the intimate way? Being present is how we’re going to lead SpringHill. Any extra time it takes to walk will more than be made up by the fact we’ll lead better for it.”

    Now, as only God would have it, while I writing this blog over the last two days, our Michigan Retreats Director, Eric Woods, also posted an excellent perspective on Leading through Presence. Click here to glean his insights as well.

  • Leadership,  Organizational Leadership

    Summer Camp’s Coming and it Shouldn’t Be a Surprise

    2013-05-30 15.32.25Summer camp literally starts in a matter of days. We’ve known for years there’d be summer camp in 2013. We also know we’re going to have summer camp in 2014, 2015 and for as many summers as we can see into the future.

    In other words, it’s no surprise that summer camp is upon us. Of course this means there’s no excuse for not being prepared, planned out and ready for staff training and summer campers. Yet it wasn’t that long ago when, if you had visited SpringHill in May, you would have interrupted our frenzied work as being surprised by finding out at the last-minute that summer camp began in June.

    This mad scramble had its allies within our team. Many folks, if they were honest, love the adrenaline rush of doing vast amounts of very important work in a very short period of time. As an organization we even unconsciously honored these folks for their great sacrifice for the cause. Unfortunately this only reinforced our organizational addiction to adrenaline and ultimately led to our team entering summer stressed, exhausted and drained.

    So a number of years ago we all agreed that summer camp is never a surprise so there’s no good reason to save our all preparation for the month of May. We agreed that we would begin working on next summer during this summer, including pre-registering campers, finalizing host churches for our Day Camps, and signing up returning summer staff.

    We also agreed that all the other important work for the next summer such as property and facilities improvements, summer staff recruitment, and curriculum and program development would begin immediately after camp ended, having specific plans with key milestone dates to keep us on track.

    And, maybe most importantly, we also agreed to celebrate good, thoughtful and intentional planning and work instead of honoring adrenaline fueled activity.

    So take this post as one small piece of our celebration for the good planning and work our team’s done to be ready for the summer of 2013 (and, for that matter, 2014). Though we’d all admit we’re not yet where we want to be, I’m confident in saying we’re in the best position I’ve ever seen us in going into the summer. And for this I tip my hat to our team for a job well done.

  • Growing as a Leader,  Leadership,  Living as a Leader

    Sometimes you do it Because It’s Just Plain Fun

    2013-05-26 16.56.28Sunday evening of Memorial Day I had a blast. I joined 5 other SpringHill leaders plus other staff and volunteers and we grilled steak and chicken for nearly 1000 campers at our Michigan Memorial Day Family Camp. It was a riot being with these folks, exhilarating serving and interacting with our guests, cool working on a big and awesome grill, and it was just plain fun doing something outside my regular work.

    These few hours reminded me of something I’ve said to our staff over the years and, unfortunately, have recently forgotten myself – “we work for SpringHill, we’re supposed to have fun, and if we’re not something’s not right”.

    Yet when our vision is to accomplish something personally and organizationally significant for people and Christ’s Kingdom, it almost always requires discipline, focus and lots of resources. And all of these things can squeeze out the space in our work to do something just for fun. Yet it’s in having a blast that really good and unexpected things can happen, most of which, somehow and some way, moves us forward in fulfilling our vision and goals.

    Such surprises include the opportunity to build into key relationships, hearing first hand from our customers and guests, learning something new, or gaining a new perspective about our work, organization or life. Often one of the best things is we gain a new appreciation for our job and the people we get to do it with.

    And frankly, it’s this last surprise that caused me, as I walked home Sunday evening, to give thanks for the privilege I have to do what I do and for the opportunity to do it with people I love.

  • Ministry Strategy,  Organizational Leadership

    The Chief End of SpringHill

    064aWhen the reformers asked the question “why do we exist” or “what is the chief end of man?” They landed on a succinct answer – to glorify God, and to enjoy him forever.

    At SpringHill we’ve asked and answered our own version of the reformers’ question. We ask “what is the chief end of SpringHill?’ or more clearly “why do we exist?”

    And we answer these questions with our mission – To create life-impacting experiences that enable young people to know and grow in their relationship with Jesus Christ.

    Our mission explains why God created SpringHill and why God continues to sustain it and give it a bright future.

    Another way to understand our mission is to see it as our calling, our vocation. God’s called us to create life-impacting experiences that enable young people to grow in their relationship with Jesus Christ.

    So what exactly does the SpringHill mission mean? Let’s break it apart a bit.

    Create life-impacting experiences: SpringHill’s called to create life changing experiences we call the SpringHill Experience (SHX).

    Enable: We believe that God transforms lives and not the SHX, so our goal is to create SHX’s which help young people hear, see and experience Jesus in a life transforming way.

    Young People: This is who we’re ultimately called to serve, to reach out too, and who we ultimately create life transforming SHX’s for.

    To Know and Grow: Our chief end is to introduce Jesus to young people who may not know Him and to help those that do to grow in their relationship with Him.

    Relationship with Jesus Christ: Ultimately, if the chief end of a person is to glorify God, and to enjoy him forever, than the only way we can fulfill this end is through a relationship with Jesus Christ.

    So this is SpringHill’s ultimate purpose, the reason we exist –
    to create life-impacting experiences that enable young people to know and grow in their relationship with Jesus Christ. When SpringHill fulfills its chief end enables young people to fulfill theirs – to glorify God, and to enjoy him forever.

  • SpringHill Experiences,  Summer Camp

    Why Kids Need Camp

    005Do you know that the average middle schooler spends 2121 minutes a week in front of a television? That’s over 35 hours.

    Or that the average young person during any given week will:

    • Plays 833 minutes or about 14 hours of video games?
    • Spends another 623 minutes (over 10 hours) on a computer?
    • Or send over 700 texts

    That’s a total of more than 59 hours a week inside sitting in front of a screen.

    In contrast research tells us that the average young person will spend an average of:

    • 30 minutes a week playing outside
    • 3.5 minutes a week in meaningful conversation with their parents
    • And less than an hour in a church, youth group or youth ministry gathering

    This means kids spend just over an hour a week in meaningful interaction with people and places that can positively shape and influence their lives.003

    59 hours compared to 1.25 hours.

    Think for a moment about the long-term implications of this on our kids, on our future.

    Kids need much more than screen time to grow physically, emotionally and spiritually:

    • Kids need to interact with God’s creation by being outside
    • They need to be nurtured within their family – God created the family for just this purpose.
    • Finally kids need to be a part of a faith community such as a local church or other ministry

    Yet these vital interactions are being squeezed out by technology. Not by war, famine or economic collapse but by a little screen.

    Here’s another reality – all those negative trends about kids can be reversed by a week at a Christian camp (such as SpringHill) where the average camper spends:

    • 60 hours outside per week doing incredibly fun, exciting and growing activities
    • 300 minutes in a meaningful conversation with a staff person (that’s nearly two years’ worth of meaningful conversation with a parent)
    • 10 to 12 hours a week in individual Bible study and small and large group settings learning about God and His plan for their lives.

    Now more than ever our Kids Need Camp.

    Now that you’re convinced Kids Need Camp, over my next few posts I’ll help you ask the right questions and know the right answers to look for when selecting a summer camp for the kids you love.

  • Living as a Leader,  SpringHill Experiences

    Amazing Records – 28 Years and 1200+ Students

    107As I’ve said before, one of my favorite groups of people in the world are the adults who bring students to our Winter Teen and Juniors Retreats. I love them because they give up an entire weekend, many as volunteers, to spend 40 hours hanging out with students, doing crazy activities, and getting very little sleep.

    Why do they do it? Because these adults know they’ll be a part of helping students hear, see and experience Jesus Christ in a life transforming way.

    And this weekend I spent time with one of my favorite of these favorites, Scott Hazel. Scott is a teacher at Cedar Springs High School, just north of Grand Rapids. Every year he brings busloads of students from his public high school to one of our Winter Retreats.

    Here’s the list of some unofficial, but amazing, SpringHill Winter Retreat records Scott has set.

    1. 28 straight years of bringing students to SpringHill Winter Retreats
    2. Over 30 Winter Retreats – In many of these 28 years Scott has attended 2 weekends, one with his high school students, and one with his church’s youth group.
    3. Over 1200 students – Scott brings 1 to 2 bus loads of students (between 40 to 95 students) every year.

    I have no doubt these records, like Cal Ripkin Jr’s consecutive baseball games played record, will stand forever.

    But more importantly than the records is the accumulative effect of what Scott has done over these 28 years. 1200+ students from a public high school have been given the opportunity to know and grow in their relationship with Jesus Christ, and have their lives changed forever.

    Amazing!

    Only in eternity will we see the depth of Scott’s impact.

    So now you know why Scott is one of my favorites of my favorites.

    If you’d like to know more about Scott click here, he’s published a book telling his story.

  • Living as a Leader,  Marriage and Family

    “The Miracle on 100th Avenue”

    Friends and "Heat Angels" Eric Woods and Joel Hamilton
    Friends and “Heat Angels” Eric Woods and Joel Hamilton

    Sometimes it seems things happen with the intended purpose of reminding us that we have less control over life than we want to believe. Sometimes these things make their point with irony and humor as it did today for my family and a couple of our friends.

    You see, early Thursday morning a huge snow storm moved into northern Michigan and, over the next 36 hours, dumped tons of wet snow onto our world.

    By early Thursday afternoon we were without power. Even though, with each passing hour, the temperature of our house dropped, our family went to bed optimistic we’d have power before we awoke.

    But when Denise and I got up on Friday morning there was still no power and the house was now at 57 degrees and still dropping. And the word from the power company was that we may not have electricity for a “few days”.

    So what to do? I texted Joel Hamilton, SpringHill Michigan’s Site Director, looking for any news or helpful insight he may have. He informed me that Eric Woods, our Retreats Director had a generator he wasn’t using.

    Within 30 minutes Joel and Eric arrived at our house with Eric’s 15-year-old generator. Within another 20 minutes we had the generator started, properly hooked up to the house, and, most importantly, our furnace was running.

    As we stood congratulating ourselves on a job well done Joel received a phone call, “Hollywood’s power is back on.” Now you need to know Hollywood is our neighbor, which meant that if he now had power we must have it too.

    So we disconnected the generator, turned on the main breaker and, lo and behold, we had power.

    In the time it took us to turn off the main breaker and hook up the generator the power had come back on. Which led us to have a good laugh at the mockery the power company made of our good work.c

    It also led to our daughter Christina declaring, after 24 hours of no heat, it’s “The Miracle on 100th Avenue”.