The Beach or the Mountains, or the …?
I remember late night debates with friends about which were better – the mountains or the beach? At the heart of the debate was the romantic calling of the sea and the laid back life on the beach versus the adventure and majesty of the mountains. What both have in common is that they show the immense size and beauty of God’s creation while often creating existential crises because they make us feel so insignificant in their midst.
When pressed in those debates I always landed on mountains as my choice. But over the last 15 years my preference has slowly shifted. As our family traveled down to Myrtle Beach for spring break I posed the question to them – mountains or beaches? After a bit of discussion they asked my choice to which I answered – neither.
You see a couple of years ago I realized that my answer was now “C. None of the above”, though I still love and appreciate both (especially the beach after a long Michigan winter), my first choice has become, what I call, the great north woods, especially the forests and glades around the Great Lakes.
There is nothing I love more than a summer morning filled with the sweet smell of firs, pine and poplar combined with the coolness that the natural air conditioning of the Great Lakes provide, or watching the sunset over a spring fed lake or over the coast of Lake Michigan. I still love to watch white tail leap a fence or catch a trout in a lake or a stream.
There’s just so much that I love about great north woods, but in the end, I find the same majesty of the mountains and the same romantic calling of the sea but in an environment that’s personal, intimate and accessible. They have truly become my sanctuary.
What’s your favorite place?
The Culture of Opinion
Over the last few months I’ve traveled 90 minutes to and from Grand Rapids on a weekly basis. As I started this routine, I turned to the local sports talk radio for my on road entertainment. But within a few trips I grew weary of listening to the callers spouting off with their opinions about local teams, coaching decisions and player performance.
I grew weary because I had just come off of 5 years of coaching middle school and high school sports and I had discovered that there’s much more to coaching decisions than what the average fan sees during a game. I came to appreciate that coaches have significantly more information about their players and their team than any person could conceivably gain just by being a fan.
And what made sports talk radio even more wearisome was simply that most of the callers had so little experience playing or coaching, and none at the highest levels, yet felt they could, with authority, criticize coaches and players. They seemed to ignore the obvious fact that those they criticize have significantly more knowledge, experience and ability than all the callers combined.
Yet this culture of opinion isn’t limited to the world of sports. It’s in every facet of our society including politics and business. So as I listened during those first few trips I realized I no longer want to be filled with a litany of uniformed and inexperienced opinions, instead I need facts and perspective that I can trust, value and act on (such as a good interview with a player or coach). And I also decided I will not be one of those people who criticize others, whether they’re close to me or far off, when I’m not capable of doing any better myself, and when I know I have significantly less information and experience than they do.
What I Believe to Be True!
In The Leadership Challenge the authors Kouzes and Posner recommend an exercise that helps clarify one’s vision. They recommend writing on paper “what I (we) want to accomplish” followed by asking the question why, writing down your answer, and then keeping asking why until you’ve run out of reasons. The result is an insight into your core motivations and the beliefs behind what you want to accomplish.
When I did this exercise, answering the “why” behind what we do and what we want to be at SpringHill I ended with a core set of believes that I then articulated in a form of a confession.
Though this isn’t an official SpringHill statement it does, I believe, hit at the heart of many of the reasons behind why SpringHill staff are so passionate about what we do and why we do it.
What I Believe to Be True!
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I believe the most transformational moments in a person’s life begins with a saving faith in Jesus Christ and a vibrant, growing relationship with Him.
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I believe that the most likely time for a person to have these transformational moments is when they are a child.
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I believe these transformational moments in a child’s life best happen through the partnership of parents, local churches and ministries such as SpringHill.
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I agree with Bill Hybles, that the local church is the hope of the world.
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But I also believe that the future hope of the local church rest with children. Therefore, if we want to strengthen the local church and thus change the world, the most important thing we can all do is to focus our time, energy and resources on the spiritual development of children.
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I believe that, through the partnership of people and organizations that share these same convictions, we can create more opportunities for more young people to have these transformational experiences, thus preparing them to join us in creating a better world.
- Finally, I believe God has called SpringHill to create significant transformational experiences for young people where they can know and grow in their relationship with Jesus. I know this to be true because I’ve been privileged to be a part of and witness to 1000’s of young lives being transformed every year.
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“Strategic Planning is Not Strategic Thinking”
As part of my work in re-articulating the SpringHill vision I’ve turned, once again, to one of the best books on leadership ever written The Leadership Challenge by James Kouzes and Barry Posner. In the section titled Inspiring a Shared Vision Kouzes and Posner write…
“Strategic planning often spoils strategic thinking because it causes managers to believe that the manipulation of numbers creates imaginative insight into the future and vision. This confusion lies at the heart of the issue: the most successful strategies are visions; they are not plans. McGill University professor Harry Mintzberg explains that planning represents a “calculating” style, while leaders employ a “committing” style – one that ‘engages people in a journey. They lead in such a way that everyone on the journey helps shape its course. As a result, enthusiasm inevitably builds along the way. Those with a calculating style fix on a destination and calculate what the group must do to get there, with no concern for the members preferences. But calculated strategies have no value in and of themselves…Strategies take on value only as committed people infuse them with energy.’
Leadership that focuses on a committing style is what leadership scholars have called transformational leadership. Transformational leadership occurs when, in their interactions, people ‘raise one another to higher levels of motivation and morality. Their purposes, which might have started out as separate but related, as in the case of transactional leadership, become fused…. But transforming leadership ultimately becomes moral in that it raises the level of human conduct and ethical aspiration of both the leader and the led, and thus it has a transforming effect on both.'”
I’ve taken these words to heart and am using them as guides as I lead SpringHill in the re-articulating of its vision.
Peter Drucker on the 6 Key Questions Every Organization Needs to Answer
Jason Hoffer our New Frontiers/TST Director passed this Peter Drucker quote to me from some reading he’s been doing – Management, Tasks, Responsibilities, Practices. It perfectly applies to the discussion in my previous posts about the 6 Key Questions every organization needs to answer, and specifically the answers to the last four Key Questions – “why do we exist?”, “what makes us distinct?”, “what do we want to achieve in the long-term?” and “what do we want to become?” Drucker says…
“It is not easy for the management of a successful company to ask, what is our business? Everybody in the company then thinks that the answer is obvious as not to deserve discussion. It is never popular to argue with success, never popular to rock the boat. Sooner or later even the most successful answer to the question, ‘what is our business?’ becomes obsolete. Very few definitions of the purpose and mission of a business have anything like a life expectancy of thirty, let alone fifty years. To be good for ten years is probably all one can normally expect. In asking, what is our business? Management therefore also needs to add, and what will it be”
Notice Drucker’s language of both “doing” (i.e. Mission, BHAGG & Brand) as well as “being” (Vision). Drucker understood that the answer to the last four questions will change over time if an organization and its leaders stays attuned to the world around them.
And I wholeheartedly agree with Jason’s comment about the contemporary perspective of Drucker’s thoughts – “that was written in 1974 – I can imagine if he were to write that now those years would be dramatically fewer”
The Architecture – The Final Two Questions Every Organization Needs to Answer, Part 5
There are two final questions (click here for the 6 Key Questions) every organization needs to answer to assure long-term effectiveness.
Both questions move from the current state of an organization (the focus of the first 4 questions) to the future state. Though the answers to the first four questions provide “guard rails” for the answering the final two questions, they do not specifically define the future.
But the answers to these last two questions do define and articulate the desired future state of the organization. And because of that, the answers can and should change over time, especially as they become reality. Let’s take a look at each question and how an organization can answer them.
What do we want to achieve in 15, 20 or 25 years? Big Hairy Audacious Goal – BHAG (or Big Hairy Audacious God Goal for faith-based organizations)
The BHAG concept’s taken from Jim Collins and Jerry Porras book Built to Last. They state that BHAG’s are bold, challenging and daunting goals that stretch the organization. As goals, BHAG’s are definable, measurable and drive the organization to “think out of the box” while inspiring people to see the possibility of a different future.
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What do we want to become in 5, 10, 15 years? Vision
We call this the “be” question because in articulating a desired future state – a vision, the answer is more qualitative then quantitative. It centers the organization on what it wants to become. The answer usually include words like “best”, “biggest”, “innovative”, “world-changing”, “life impacting”, etc.
The answers to both these questions drive, inspire and help assure the organization isn’t just looking at today but is aspiring to do and be more tomorrow.
In my next post I’ll provide some resources that can help your organization answer the 6 Key Questions.
To see SpringHill’s answers to the 6 Key Questions click here.
The Framework – The Next Two Questions Every Organization Needs to Answer, Part 4
Once an organization answers the first two of the 6 Key Questions – “what do we believe to be true?” and “what’s important to us?” it then needs to answer these questions –
Why do we exist?
What makes us distinct?
The answers to the first two questions, though absolutely critical, do not make an organization unique. But the answers to this second set of questions begin to highlight the essential distinctness an organization brings to the world.
Why do we exist? Mission
By answering this question an organization identifies its purpose for existence by focusing on the difference it’ll make in people’s lives and in the world. Mission is an action and outcome orientated statement and should be, in part, a response to the needs of the world in which the organization finds itself. For this reason, mission may change or adjust over time in response to the unique opportunities its context presents.
What makes us distinct? Brand (or philosophy of ministry for faith-based organizations)
Every organization has a brand (whether intentional or accidental) – it’s the attributes which make it distinct. An intentional brand requires thinking through the attributes of its products or services which are apparent to those who experience the organization, then making these attributes a reality in every part of the organization. The brand is the tangible expression of an organization’s mission, core values and statement of faith.
Answering these two questions is necessary for an organization to identify its unique calling and its distinctiveness in living it out.
In my next post we’ll look at the final two of the 6 Key Questions every organization needs to answer – “what do we want to achieve in the long-term?’ and “what do we want to become?”
To see SpringHill’s answers to the 6 Key Questions click here.
The Foundation – The First Two Questions Every Organization Needs to Answer, Part 3
As I’ve posted twice over the last month, about the 6 key questions every organization should answer. Over the next few posts we’re going to take a closer look at each question.
We’ll begin with the first two questions – “what do we believe to be true?” and “what’s important to us?” The answers are foundational and should never change, though they can occasionally be updated for clarity’s sake. The answers are the underpinnings for the other four questions. And like any good foundation, they need to be protected from any form of compromise.
Question 1: What do we believe to be true?
Typically religious organizations have a statement of faith or a confession that answers “what do we believe to be true?” drafted through blood, sweat and tears and then, unfortunately, ends up on the shelf somewhere. Yet in a world where truth seems to be like shifting sands, articulating what you believe can and should be integral to an organization’s DNA. There is not appropriate length to such a document; it depends entirely on what is held as true.
Even for non religious organizations I’ve come to believe that answering this question can be a unifying process and help provide clarity and alignment for the entire organization.
Question 2: What’s important to us?
Core Values, on the other hand, should be limited to 5 to 8 succinct and memorable statements that answer the question “what’s important to us”? They define what an organization should and shouldn’t do. Jim Collin says in Built to Last – “it is absolutely essential to not confuse core ideology with culture, strategy, tactics, operations, etc.” Core values transcend all these things while guiding their appropriate implementation. Refer to Built to Last for some examples.
With these two foundational questions answered an organization is ready to answer the next two questions – “Why do we exist?” and “What makes us distinct?” both of which we’ll look at in my next post.
To see SpringHill’s answers to the 6 Key Questions click here.
Creating a Culture of Commitment, Part 2
- What do we believe to be true?
- What’s important to us?
- Why do we exist?
- What makes us distinct?
- What do we want to achieve in 15, 20 or 25 years?
- What do we want to become in 5, 10, 15 years?
In a previous post I wrote that these are the 6 questions every organization needs to answer to assure long-term effectiveness. But it’s not just having answers, its making the answers a visible reality in the culture of an organization that makes a difference.
When the answers become a “visible reality” the organization’s members, be it staff, volunteers or donors, begin to believe in and become committed to the organization’s health and success.
Why does this happen? Linda Hill and Kent Lineback tells us in their new book Being the Boss – The 3 Imperatives for Becoming a Great Leader.
“People relate to worthwhile purposes and goals. Most of us want to feel a part of something larger and more important than ourselves. When workers were asked how important it was that their lives be meaningful, 83 percent said ‘very important’ and another 15 percent said ‘fairly important’. That’s an astounding 98 percent to whom it was at least ‘important’. Is it important to you and those who work for you? Most likely, it is.
The same survey revealed that less than half of all employees in every industry studied felt strongly connected to their company’s purpose. Most organizations – whether a small group or a large company – are missing a great opportunity by not focusing more on why they do what they do and why they matter to the world.”
Has your organization answered these 6 questions and made them a visible reality in your organization? Can you verify it by commitment of your staff, volunteers and donors? If you can answer yes to both questions your organization is on its way to long-term health and effectiveness.
To see SpringHill’s answers to the 6 Key Questions click here.
- What do we believe to be true?
One Step Closer to Dunking a Basketball
Our son Mitch just told my wife and I that he dunked a dodge ball for the first time yesterday. Dunking a basketball has been a goal of Mitch’s and yesterday’s feat was tangible evidence of his progress towards reaching his goal.
He was proud of his accomplishment because, as he said, “it takes lots of small steps to accomplish a goal and yesterday was one of those steps in me dunking a basketball.” Our 16-year-old understands a powerful reality about reaching goals – if we want to accomplish a difficult task or reach a challenging destination we need to break it down into achievable steps and patiently work our way through those steps.
This process of breaking down a goal, task or project into smaller steps does a number of important things that increases the odds we’ll reach our desired end.
First, it forces us to think through, plan and count the cost of all that needs to be done to ultimately accomplish a goal. Mitch knows there’s more work to be done if he’s ever going to compete in a slam dunk contest.
Second, if we ultimately don’t achieve our goal, we have the consolation of having improved and being in a better place than we were before we started. Yesterday Mitch jumped higher than ever before.
Finally, and maybe the best reason for breaking down our goals into manageable steps, is it creates many opportunities for small victories which give us confidence and motivation to keep going forward. Dunking a dodge ball is a small victory and it fired Mitch up to keep moving along his journey to achieving his goal of dunking a basketball.
What goal do you have that would become more achievable if you broke it down into smaller steps?
