Rain and doing Your Homework -Leadership Lessons from the Appalachian Trail – Part 6
The weather report was calling for heavy rain beginning about midnight. It was our 5th day on the AT, and my son, MD, and I were standing outside one of the many hostels along the trail. MD’s plan called for us to keep hiking further up the trail and stay at a rustic camp spot. But because of the weather report we had to decide – stick with the plan and keep hiking, or stay at the hostel?As I mentioned in my last post, MD had a well thought out plan for our trip. He knew where we would camp each night, how far we’d walk each day, where we’d leave our car and how we would get to the starting point. He was even thoughtful enough to send me a copy of the plan before we left so I’d be fully in the loop.
But unfortunately I didn’t look at his itinerary very closely (actually not at all) nor did I do any research about where we’d be hiking, what places we’d pass, even what the names of our planned campsites. There was no excuse for me not having a clue about this section of the AT, with MD’s written plan and all the details about every section of the AT readily available on-line and in books. So there I was standing in front of the hostel, with no clue, trying to help us make this decision.
Late in the day, after deciding to keep hiking, we found ourselves stumbling around in the light of dusk, trying to find this remote campsite. I was once again little help because I just wasn’t familiar with the details of the trail or the plan.
In other words I didn’t do my homework as good leaders (and followers) must do.
You see, when leaders don’t do their homework they can’t contribute to their team’s decision quality, potentially hindering success. In our case, it all turned out fine because of MD’s good plan. But what I did by not doing my homework was lay all the responsibility for our trip’s success on my son’s shoulders. That wasn’t right or fair. Because I was a part of the trip I owed it to him to have done my homework so when the circumstances called for it I could help us make the best decisions possible.
The lesson learned? Good leaders and followers must do their homework so, the situation calls for it; they’re ready to help their teams make the best decisions possible.
Have a Great Plan so you can Enjoy the Journey -Leadership Lessons from the Appalachian Trail – Part 5
The AT has a very simple trail marking system. It’s a white line painted on trees or posts along the trail. So hiking the AT requires nothing more than looking up for white markers, looking down so you don’t trip over any rocks, and looking around at the incredible beauty along the way. Not much daily strategizing if you have a good plan as my son, MD, did.You see MD spent a lot of time planning out the trip. He created a great itinerary for my week with him as well as his three weeks on his own. He did a lot of research, talked to people who had hiked the AT, and reviewed his thinking with others. All this work fed into a great plan.
So while on the trail we spent little time figuring out where we were going each day, or calculating how far we’d walk, etc. The plan was good and unless conditions changed there was no reason to spend any time rehashing it. Instead we just got up, packed our gear and followed those white markers to our next camp site, enjoying the trail and the people we met on the way.
It reminded me of the temptation we have to continually want to rehash and revisit well thought out plans. People like to arm-chair quarterback, to debate and to continually question where a team, department or organization is going and how they’re getting there. Some people also have a high need to change, tweak and continually adjust a plan, in an effort to find perfection.
But when you have a good plan, this additional work brings little value to the process or end results. Too often it keeps people from focusing on the immediate, day-to-day work, the plan requires. And, more importantly, the extra work distracts us from the joy, adventure, and relationships that the journey of making the plan a reality brings.
“What was I thinking not having my pack fitted properly?” Leadership Lessons from the Appalachian Trail – Part 4
I knew better. I knew the two most important pieces of gear I would use on the AT were my shoes and my pack. With everything else I could make some compromises, but not on shoes and packs. They had to be right. If they weren’t right my 7 day experience would be painful and exhausting. And unlike tents or stoves, shoes and packs have to fit correctly. In other words, you have to assure they’re customize to your body and walking style to function well. For instance I bought and broke in a pair Montrail shoes months before the trip. They were high rated trail running and hiking shoes which also fit me well.
On the other hand, I borrowed my pack from a good friend. It’s a quality pack but I never bothered to have it fitted correctly. I only began trying adjusting the straps while standing anxiously at the trail head getting ready to embark on our adventure. Not a very smart move considering my friend is taller and broader shouldered than I am.
So I spent the first four days desperately trying to adjust my pack so it sat properly on my hips and shoulders, all the while each of my shoulders, in turn, became sorer by the hour. Finally, I rigged up the straps with some string I brought (the Boy Scout in me) to hold them in relatively the right position. In the end the pack never quite fit right even after all my MacGyver moves which lead to a very sore body.
What’s the leadership lesson in all this? Well there are two, and you already know what they are. First, make sure you and your team have the right gear to do their job. It needs to be quality gear designed specifically for the work to be done. And second, the gear must meet the needs (style, environment, etc.) of the individual using them. The gear needs to be as personalized as possible. If you follow these two lessons – quality gear, personalized for the person using it – then work will be less painful and you and your team will be less likely to leave the trail early.
“What was I thinking carrying all this stuff?” Leadership Lessons from the Appalachian Trail – Part 3
Generally, the principles and values I learned as a Boy Scout have helped me in my life. But sometimes, unfortunately, I’ve confused the habits I’ve formed as a result of a lifetime of practice with the actual principles and values I’m committed to, as I did in getting ready for the AT.In particular, the Boy Scout motto, “Be prepared”, is burned so deeply into my psyche that I now, out of habit, over pack for every trip. For example, when I go to Canada fishing I always pack two (and sometimes three) of everything piece of essential gear just in case I, or someone else on the trip, loses or breaks something. This has worked for me because I don’t have to carry any of this gear on my back.
But that’s not the case with the AT. All the food and gear I brought with me I had to carry. That meant those extra meals, shirts, pants, socks and underwear, the extra flashlight and bottle of stove fuel (and if I would have had room – extra shoes, hat, and a solar charger) were dead weight I carried every one of those 70 miles. I estimated it all added up to an extra ten pounds (or about 25% of my total pack weight).
Now ten pounds may not sound like a lot when one wants to “be prepared”, but in reality it was like carrying a gallon of milk, in addition to the rest of my gear, for 70 miles up and down mountains.
You see, with so many people on the trail, with towns, stores, hostels and roads dotted all along the path, the best way to be prepared is to know where you can get something if and when you need it. It’s why some people hike the AT with only 25 pounds of gear (a little more than half of what I was carrying). So the hard truth was, if I was truly prepared like a good Boy Scout, I would have known this about the AT and would have packed much lighter.
So what’s the lesson in all this? Do not confuse a motto, value or principle with its application. Memorizing a motto (Be Prepared) is easy. Learning a single way to apply it (over packing) is a mindless habit. But leadership requires the wisdom to know when a context is different, because different contexts requires different applications of those timeless mottos and values.
So how do I know this? Because, for seven days, I felt it deeply in my hips, shoulders, knees and back.
“Oh, My Swollen Toes”, Leadership Lessons from my week on the Appalachian Trail – Part 2
Sometimes it’s easy to get stuck in an era, to think that what was standard “back then” must still be standard today. We think this because we believe really smart people had it all figured out back then (translation – it’s not possible someone today could actually be smarter than we were yesterday, thus it’s impossible anyone today could figure out a better or different way).My toes, in particular my left big toe, paid the price for such shoddy (and arrogant) thinking.
This is how it happened. A couple of months before our trip my son, MD, and I were reviewing our equipment list. He mentioned having found a good deal on trekking poles, implying I might want to buy some as well. I told him, with serious conviction, “I’ve never hiked with trekking poles before. I’ve always used just a simple walking stick and it has worked pretty well”.
Now honestly, I was also thinking to myself “the only people I’ve ever remember using trekking poles were old people and wimps. And since I’m not old nor a wimp I sure as heck wasn’t going to be using them.” (I was also having doubts about my son’s manhood).
I should have realized the first day I was in deep trouble when I was both one of the oldest hikers and the only one without trekking poles.
You see the developers of the AT must have liked to hike up and down mountains because we walked up and down mountains multiple times a day. We rarely walked on flat ground; it was always up or down. As a result I quickly began to experience toe jam (toe jam is where your toes are constantly being jammed into the front of your shoes when going downhill) resulting in swollen toes and later, as I experienced, losing your toe nails.
By the painful third day it finally dawned on me why everyone was using trekking poles. Trekking poles break your downward steps. They take the pressure off your feet (and knees) helping to avoid toe jam among other injuries. Suddenly I saw all these young hikers, including my son, not as wimps but as smart and pragmatic, and I, in turn, was the aching, old fool.
So what’s the AT leadership lesson in all of this? Never assume that what worked yesterday is still the best option today. Be humble enough to believe that people are as smart today (or smarter) than we were yesterday. As a result it’s highly likely that methods have improved or new technology has been developed today that solves the problems we experienced yesterday (like toe jam). If we can embrace this reality about yesterday and today, our toes will be happier, and we’ll be better leaders.
“What was I thinking?” Leadership Lessons from my week on the Appalachian Trail – Part 1
“What was I thinking?” became my mantra during my 7 days of hiking the first 70 miles of the AT with my oldest son, Michael David (he went another 3 weeks racking up many more miles).- “What was I thinking carry all this food?”
- “What was I thinking having three changes of clothing when I’ve only worn one?”
- “What was I thinking not having trekking poles?” as my toe nails started to fall off because of toe jam.
- “What was I thinking not have my pack fitted and adjusted properly before I left?” as my shoulder ached.
- “What was I thinking not taking a closer look at my son’s well thought out itinerary and his packing list?” when I couldn’t remember where we stayed or planned to stay.
- “What was I thinking not being in better shape before the trip?” when I was so winded climbing up those mountains.
Now the beauty of backpacking is the thinking time as you walk (I was too winded to talk much). It was during these daily hikes that I’d find myself asking the “what was I thinking?” questions. And each time I asked these questions I also reflected how these AT experiences could speak into my life and leadership back home. The reality is I had some “ah ha” moments that have led me to make some significant changes when I got off the trail.
So join me over the next few posts as I share some of these lessons (and the stories behind them) with the hopes you’ll also find some useful nuggets for your leadership journey.
When I’m No Longer Here
The day will come when I will no longer be the President of SpringHill. It’s one of the few things in life I’m 100% sure of. I may not know the circumstances surrounding that last day – when it’ll be or by whose choice will it come – mine, the board’s or God’s. But not knowing these things doesn’t impact what I do know for sure – one day I will no longer be in this job. So there’s no excuse for not doing my part to make sure SpringHill is ready for that inevitable day.Up to this point I always believed my responsibility was to inform our board of a handful of viable replacements, either on staff or within the SpringHill community, that were available just in case I got hit by a truck.
But my understanding of this responsibility has changed. Recently I talked with a leader I deeply respect about his perspective on preparing for that certain day. What he told me turned my understanding of my responsibility upside down.
He said his job isn’t to replace himself but to multiply himself.
As I’ve reflected on his words I realized he’s right – leaders never invest for a one to one return, they invest for a compounding yield, to see their efforts multiply.
Multiplication:
- impacts the effectiveness of an organization today; replacement only matters in the future
- aligns with growth, replacement with maintenance
- is a sign of health; replacement is a sign of sickness and death
So my assignment is now clear – work every day to multiply myself as a leader, by developing and raising up new and future leaders who can help lead SpringHill today. If I do this then SpringHill, as a natural consequence, will also be prepared for that inevitable day – when I’m no longer here.
When Not Having all the Answers is the Right Answer! Leading the SpringHill Way – Part 13
Can you effectively lead without having all the answers? Will others follow when you’re not the source of all knowledge? Or might it be possible that having all the right answers might actually get in the way of leading others effectively?Now before you answer these questions ask yourself this – what is the role of a leader? Is it to be the source of all knowledge? Or is it to be a guide to others in their journey of discovery, to empower others by helping them find their own answers?
Consider this reality – knowledge is power, so having all the knowledge of knowledge means having all the power. Now admittedly leaders need power and good leaders use power for good reasons. But power and knowledge are not scarce resources to be held tightly and handed out like war rations. Instead they are much more like Black-eyed Susan’s, when planted in well watered and fertilized soil, spread and fill a garden with beauty.
In other words, leadership is about multiplying power not keeping and hording it. And the most effective way to multiply power is to help others learn how to discover their own answers to their questions, to gain their own understanding and knowledge.
How do we help others do this? We shy away from the temptation to simply answering their questions; instead we answer their questions with our own thoughtful, probing questions. We use the right questions to guide and direct others in their journey of discovering the right answers. Because when a person discovers their own answers they’re empowered with their new knowledge to anticipate, act and respond to the world around them.
So in leadership it’s better to ask the right questions than have all the right answers.
When it’s Good to be a Drip! Leading the SpringHill Way – Part 12
No one ever wants to be considered a drip. But sometimes being a drip is the best way to lead. My friend and mentor Jerry Martin use to tell me that when I wanted to move others to a new place I had to drip on them. You see just as a slow drip of water, overtime, can wear away rock, simple and gentle persuasion can move people farther along a desired path than being hammered by our position, power or authority. This is because when we drip, we allow people the opportunity to see, understand and then embrace change instead of having changed beaten into them. And whenever people embrace change, they own it. And owning it people move from simple compliance to serious commitment. And serious commitment is the key ingredient in any organization that intends to do remarkable and impactful work. Now admittedly there are times when we need to hammer, especially when safety, significant loss or when there’s clear moral and ethical failure. Most often in these situations there is very little time to drip, decisive leadership’s needed. But, in a leader’s work, these moments are the exception not the norm. And if a leader uses the dripping of gentile persuasion as their primary way to lead, when the moment calls for decisive action they’ve created the credibility and trust needed to move people with commitment and speed. Learning to lead through dripping is also critical to leading those who do not report to you or in whom you have no positional or organizational authority. Effective leaders must learn to persuade and move others who are not required to move. So at SpringHill, we want to be drips, which mean we want to lead through persuasion and influence, so that people move from compliance to commitment, and move our organizations from average to remarkable.Being a Difference Maker in Something Significant! Leading the SpringHill Way Part 11
If you could, unhindered and with clarity, delve deeply into your own heart and soul how would you answer this question – “what are my deepest desires for my job and career?”My guess is that your answer would be something like this – “I want to be a part of something bigger than myself and I want to do something meaningful in that something bigger.”
I know your answer because, from the first moment of creation, God put these desires into each of us. They’re a significant part of who we are as image bearers of God.
This first desire, to be a part of something bigger and more significant ourselves, comes from a reality we also sense in the deepest recesses of our soul – that we and the world are not an outcome of time + chance + matter. Instead we’re a result of a thoughtful, intentional, orderly and purposeful plan. And because of this we desire to be a part of a community or organization that is working on and aligned with this order of the world. In other words, what we want to be part of a cause that is making a positive difference in the world and in the lives of others.
The second deeply held desire for our work is directly related to the first. Not only do we want to be a part of something bigger than ourselves but we want to make a meaningful contribution in something significant. We want to be a difference maker in an important work. You see it’s not enough to be in the stadium of an important game, we need to be in the game making plays.
These two deeply held desires for our work – being a part of something bigger than ourselves and doing something meaningful in that big thing – need to guide our leadership. As leaders we need to assure that our organizations are doing important work and that the people we lead see and experience that on a regular basis. Secondly, we need to assure that those we lead are appropriately challenged and doing meaningful work. Then we need to make sure they see the difference their work is making.
At SpringHill we lead with this conviction – that all people want to be difference makers in something significant. We believe if we do this, help our staff see the difference their work is making in SpringHill and in the lives of young people, we’ll never have to motivate them to do their work; they’ll do it naturally with zeal, joy and impact.
