Losing Momentum and Why It Happens
As I mentioned in my last post, I found out at the end of last year that I have high cholesterol, so I’ve been working to lower it naturally before June (when I have my follow-up appointment with my Doctor). And my take away has been realizing just how important momentum is, not only in improving my health, but in organizational health and effectiveness.Now momentum, whether it’s personal or organizational, doesn’t last forever. Momentum always slows down and eventually hits a plateau. Now plateaus can be good things, if we’ve planned for them and know how we’ll move off from them.
But the truth is plateau’s usually catches us by surprise. And by the time we accept that momentum is slipping away we’re usually too late to keep the old momentum going, putting us in real danger of sliding backwards. And the hard reality is we either going forward or going backwards. We never stay at the plateaus long because they’re just transition points leading to either positive or negative momentum. Plateaus are not livable places.
Unfortunately I’ve experienced this truth as I’ve tried in the past to get into better shape. For example, I may begin to run regularly and lose some weight but then my running will become inconsistent and I’ll start eating poorly then my health will plateau. This usually happens just before I slowly start gaining a few pounds (usually explaining them away), and then, before I know it, I’m back, health wise, to where I started (or worse).
Why does this happen?
First, I didn’t anticipate that someday my fitness momentum will would come to an end nor did I anticipate the possible causes for why it end.
Second, I never created a written plan that would address these causes so I could continue to improve, or at least maintain my current level of fitness.
Third was the fact that I was not quick to accept that my momentum was actually beginning to ebb away and so wasn’t prepared to go into quick and necessary action before negative momentum set in.
And unfortunately these are the same reasons organizational momentum slips away. The leader doesn’t anticipate, plan, and quickly accept that momentum is beginning to slow down. The consequence is the leader trades the easier work of early action for the hard work (usually done by a new leader) of reversing negative momentum.
The Hard Work of Momentum Change
At the end of 2012 I had a physical exam. And as I expected everything turned out fine except my cholesterol levels. I anticipated that my LDL cholesterol might be high because of our family history and because, over the last few years, I’ve committed the two sins of managing cholesterol – eating whatever I wanted to and not exercising consistently (thus my weight was also at an all-time high).So when the doctor suggested I go on medication I told him I wanted six months to straighten out my eating and exercise regimen to see if I could correct my high cholesterol naturally. He agreed, so I have until June to see if I can improve my cholesterol levels.
Now, even though I won’t find out until June if my cholesterol has lowered, I have had other, more visible, gains. For example I’ve lost 18 pounds and reduced my mile splits (running is my exercise of choice) by minute and a half. As a matter of fact it seems that the more weight I lose the faster I run and the faster I run the more weight I loose.
You see my physical health is now experiencing positive momentum. But before I started to focus on my health, its momentum, I have to admit, was steadily, but discernibly, going in the wrong direction.
This got me to thinking; my health momentum parallel’s an organization’s momentum. And just like my health, organizations are either going forward or going backward, they’re never standing still.
And like taking charge of my health, a leader’s job is to build the organization’s forward momentum.
But as I’ve learned over the last few months, reversing downward momentum is hard work. It requires goals, investment, focus, discipline, constant and timely feedback on performance, and the tenacity to stay with it until the momentum’s reversed and beginning to go in the right direction.
So what’s the momentum of your health, your life, the organization or team you lead? If it’s headed in the wrong direction maybe it’s time to do what’s required to get that positive momentum going again before you have to take the hard medicine.
What’s Important Right Now?
After the first game of our boys’ high school’s district basketball tournament (which they won) my son Mitch and I talked about his performance. He wasn’t happy in how he played and had begun to worry about its implications for next year’s season.In light of the district championship game two days away, I asked him, “in terms of basketball, what’s important right now?” He looked at me with this dawn of realization and said “to win Friday night’s game.” To which I said “You’re right, it’s the only thing you should be thinking about right now, because winning Friday’s game is the most important thing you and your team can do right now. You’ll have plenty of time to think about next season when this season’s done.”
Mitch then looked at me and said “I’ve just had one of those ah-hah moments. ‘What’s important right now?’ is the question I need to ask myself every morning.”
And of course Mitch is right, “What’s Important Right Now?” is a question every organization, every person in every organization, and frankly, all people need to ask themselves. It’s the question that keeps the right things in front of us and keeps the distracting issues off to the side. (Click here to see other important questions leaders and organizations need to ask)
So the next day Mitch printed and framed this question “What’s Important Right Now?” and hung it in his room so he’d be focused on the right things, every day. Will you follow Mitch’s lead and ask yourself “what’s important right now“, every day? You and your team will thankful for the clarity it brings.
The Chief End of SpringHill
When the reformers asked the question “why do we exist” or “what is the chief end of man?” They landed on a succinct answer – to glorify God, and to enjoy him forever.At SpringHill we’ve asked and answered our own version of the reformers’ question. We ask “what is the chief end of SpringHill?’ or more clearly “why do we exist?”
And we answer these questions with our mission – To create life-impacting experiences that enable young people to know and grow in their relationship with Jesus Christ.
Our mission explains why God created SpringHill and why God continues to sustain it and give it a bright future.
Another way to understand our mission is to see it as our calling, our vocation. God’s called us to create life-impacting experiences that enable young people to grow in their relationship with Jesus Christ.
So what exactly does the SpringHill mission mean? Let’s break it apart a bit.
Create life-impacting experiences: SpringHill’s called to create life changing experiences we call the SpringHill Experience (SHX).
Enable: We believe that God transforms lives and not the SHX, so our goal is to create SHX’s which help young people hear, see and experience Jesus in a life transforming way.
Young People: This is who we’re ultimately called to serve, to reach out too, and who we ultimately create life transforming SHX’s for.
To Know and Grow: Our chief end is to introduce Jesus to young people who may not know Him and to help those that do to grow in their relationship with Him.
Relationship with Jesus Christ: Ultimately, if the chief end of a person is to glorify God, and to enjoy him forever, than the only way we can fulfill this end is through a relationship with Jesus Christ.
So this is SpringHill’s ultimate purpose, the reason we exist –
to create life-impacting experiences that enable young people to know and grow in their relationship with Jesus Christ. When SpringHill fulfills its chief end enables young people to fulfill theirs – to glorify God, and to enjoy him forever.Selecting a Summer Camp for the Kids You Love – Part 5 Transparency and Accountability
The final criteria for evaluating and choosing a camp for the kids you love is simply transparency and outside accountability. Without these two qualities it’s nearly impossible to evaluate all the other areas we’ve discussed over the past four posts. So in many ways you must begin your assessment here.Let’s first look at transparency.
Transparency is the ability to see into something. It’s vitally important that there’s transparency in any organization that serves kids. There should be no dark corners or secrets when it comes to the care of children.You can quickly tell the transparency of a camp by asking for following questions:
- Are tours available, especially during camp operations? You should expect to be able to visit and see camp.
- Has the camp been able and willing to answer all the other questions you’ve asked? Did you receive them forthrightly or was it a struggle? If a camp can’t or won’t answer your questions you don’t want to send kids you love there.
- Does the camp provide parents glimpses into a child’s camp experience via video, photos, text messages or emails? They should unless the program, such as a wilderness program, can’t accommodate them.
- How easy is it to connect to camp staff especially when camp is in session? What’s the process for doing so? You should be able to reach someone 24 hours a day, 7 days a week when camp is in session.
Outside accountability is an often overlooked but vitally important quality every camp should voluntarily submit themselves to if they’re the kind of camp worthy of the kids you love. So you should look for the following types of certifications and audits in any camp you’re considering:
- Certification by the American Camping Association (ACA)? The ACA is the camping industry’s only general certification program. Their standards are high and the audits beneficial. You should think twice before sending your kids to a camp that has not been certified.
- Meet all state regulations and inspections. Note some states are better at this than others.
- Outside companies that design and certify high adventure activities such as zip lines, ropes courses, climbing walls, etc. There are experts in this field that help camps operate and provide safe activities.
- Best Christian Workplaces certification or others like it. These outside firms provide insight into the kind of leadership and organization a camp is and how it operates.
- Evangelical Council of Financial Accountability (ECFA) or other outside financial groups that assures integrity in the camps financial practices.
When you evaluate your camp options against the criteria from this post and the previous four posts you’ll make the right decision for the kids you love.
Selecting a Summer Camp for the Kids You Love – Part 4 Camping Operations
One of the most important areas to consider when evaluating summer camp options for the kids you love is to understand a camp’s day-to-day operations. And central to a camp’s operations is both its safety and emergency policies and practices, and the condition and care of its facilities and activities.
When considering safety and emergency policies and procedures you should ask the following questions and look for the following answers:
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What does the safety program look like? Is it documented? What is the safety record of the camp? Is the staff knowledgeable and committed to the program?
A camp should have a clearly articulated safety program with a professional leading it. This program, including its procedures should be documented and available for your review. Finally the camp should be able to provide you a summary of their safety record based on their record keeping and documentation. If there are no records there is no safety program.
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Are there inspections on equipment, activities and buildings? How frequent are the inspections? Who conducts the inspections and is there a record of these inspections?
Camp activities, equipment and buildings receive heavy use, especially during the summer, and proper and timely inspection should be completed by qualified people with records of these inspections to assure the safest camp conditions.
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Does the camp have an up-to-date and complete Emergency Action Plans (EAP’s)?
Don’t be afraid to ask the camp for copies of their EAP’s. Camps should have clearly written out and communicated EAP’s and thorough trained staff in preparations for a number of potential emergencies such as severe weather, fire, camp intruders, missing campers, etc.
Ask the following questions about the care and maintenance of activities and facilities:
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What is the age of your facilities and activities? When did the last remodeling and updating happen? What is preventative maintenance schedule?
One of the foundations for creating a safe camp experience is well maintained facilities and activities. You can learn a lot about the safety of a camp by how well maintained the facilities and activities are.
So remember, understanding how a camp plans, prepares, maintains, trains and practices these key elements of their camping operations is critical to selecting a camp for the kids you love.
In my final post in this series I will discuss the degree of transparency and outside accountability camps should have.
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Selecting a Summer Camp for the Kids You Love – Part 3 Staffing Policies and Practices
If a camp’s leadership and its camping and programming philosophy are the foundation to a camp’s ability to deliver an outstanding experience than its staff, the people who work directly with your kids, are the most important ingredient.Understanding a camp’s staffing policies and practices is absolutely necessary to assessing a camp’s ability to provide the kids you love a safe, uplifting and positive experience. The following are the questions you should ask and the answers you should look for from the camps you are considering. They center on three distinct areas: Selection, Training and Supervision, and Camper to Staff Ratios.
Selection:
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What is the criterion used to evaluate potential staff?
Look for the specific criteria used to evaluate potential staff, such as age requirements (over 18), education (minimum of a high school diploma), work experience, experience and interest working with kids, etc.
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Where does staff come from?
Look for a broad and comprehensive recruiting plan which includes diversity of camp experience, social economic and geographic backgrounds.
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How does a camp select their staff?
A camp should have a thorough interview process. They need to do background checks including criminal history and sex offender registries on all potential staff, preferably by an independent company. Finally, all applicant references need to be thoroughly checked.
Training and Supervision:
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How much and what kind of training do staff receive?
There should be a minimum of 100 hours of training to prepare staff to properly care for and supervise the kids you love. This training should focus on proper supervision of kids, being able to identify and address bullying and other inappropriate behavior as well as what to do and where to go in emergencies, etc.
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What is the ratio of staff to leadership and professional staff, how much supervision to they receive?
The ratio should be a ratio of no higher than 3 staff to every person in leadership. There should be a clear line of accountability from the executive director right down to the dishwasher.
Staff Ratios:
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What is the ratio of staff to campers? How much supervision will the camp provide the kids you love?
At minimum camps should meet both the state and the American Camp Association standards (10 campers to 1 counselor). Better camps will exceed these standards and will be 7 to 1 and for younger children 5 to 1.
Every one of these questions should be answered easily by the camps you’re researching. They are the most important questions because they related directly to the care that a camp will be able to provide the kids you love. Look for the answers listed above to help you select the right camp for you and your kids.
In my next post we’ll look at the questions you can ask to understand how a camp operates, its safety practices and policies and its supervision of its campers.
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Selecting a Summer Camp for the Kids You Love – Part 2 Leadership and Camping Philosophy
As I stated in my last post there are four critical areas you want to understand when evaluating a summer camp for the child your love.The first area you want to know is the camp’s leadership and its camping/programming philosophy.
So let’s start with the questions you should ask about leadership followed by questions to ask about the camp’s programing philosophy.
Leadership:
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Who is the Executive Director? How long has he or she work for the camp? How long have they been in this position? Have they worked at other camps or in other fields?
You want to find a seasoned camping professional who has 10 or more years of camping or related experience. Running a safe and effective camp requires experience.
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Who’s on the board of directors?
You’re looking for a board of experienced, business, educational, and ministry leaders who can provide the appropriate oversight to the camp.
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What kind of experience does the other senior leaders of the camp have, such leaders as program and facilities directors?
Once again you’re looking for both a minimum of 5 or more years of experiences in camping and in other related fields.
Camping/Programming Philosophy:
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What is the camp’s mission? What does the camp promise to provide your kids?
It’s important to understand the camp’s promised impact on your kids to see if it matches your expectations and desires for a camp experience.
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What is the programmatic theme? Is it focused on athletics, adventure, classic camp, spiritual focus? Is it high energy or laid back?
The camp should be able to articulate their programmatic philosophy so you can evaluate it against what’s best for your kid.
And remember the camp you’re researching should be able to clearly and easily articulate answers to all of these questions either on their website, brochures or by talking with camp staff. If this information isn’t readily available then the camp’s not the place you want to send the kids you love.
In my next post we’ll look at the critical area of staffing policies and practices.
Also check out “Why Kids Need Camp”
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Selecting a Summer Camp for the Kids You Love – Part 1
Selecting a summer camp experience for the kids you love, whether it’s your own kids, grand-kids or kids you want to invest in is an incredibly important process because camps are not all created equal. Camps differ in leadership and camping/programming philosophy, in their staffing policies, camp operations, and in level of transparency and outside accountability they have.To select the right camp for the kids you love requires an understanding of all your camp options from each of these four perspectives. Over the next four posts we’ll look at each one of these perspectives with the goal of creating a framework that you can use to evaluate all your available camp options so you can make the right decision.
To begin this process it’s important to make this next statement. Though it’s a statement that really belongs to the last topic, transparency and outside accountability, I need to say it now – all the information you need to evaluate a camp should be readily available in clear and understandable language in the camp’s brochures, websites or through a phone call with a knowledgeable staff member from the camp. If you cannot get answers to your questions, you don’t want to send the kids you love to that camp.
In addition to looking at a camp’s marketing materials it’s equally important to talk to people who’ve experienced the camp. These people will supply you with some of the best information you’ll need to make a good decision. When talking with other “customers” ask them the same questions we’ll cover in the next four posts. Compare their answers to the marketing material of the camp and you’ll quickly learn as much as you need to know to select the right camp for the kids you love.
Every Non-Profit’s Best Shot
When I coach basketball I tell players “a good shot may be the easiest one but not the best one, so work for the best shot”.And every once in a while I’ll hear a leader of a non – profit say “wouldn’t it be nice if we had one big donor who would cover all our needs so we won’t have to spend so much time fundraising?”
And I always reply, like I do with basketball players I’m coaching, “yes, that would be good and it would be easier, but it wouldn’t be the best shot you can take for your organization.”
And exactly what is the best shots for a not for profit organization to take?
First, it’s simply to have donors.
Second, is to have lots of donors.
And third, an even better shot is to need all those donors to achieve your mission and vision.
Why are these the best shots for a non – profit?
First, because, as Jesus said, “where’s one’s treasure is, so is one’s heart” (Mt 6:21). So if you want people’s hearts with your organization, you need a bit of their treasure.
Second, when people hearts are with your organization they’ll do more than just financially support you, they’ll volunteer, promote and endorse your work.
Thirdly, having many donors provides a broad level of accountability. With few donors, the accountability isn’t broad and the possibility exists that the accountability will not represent the interest of all those involved with the ministry.
Finally, being dependent on a large numbers of donors keeps an organization appropriately humble; open to input, and listening for opportunities to better serve.
So remember, don’t just take a good shot for your organization even if it’s an easy one, instead work for the best shot and your organization will benefit for years to come.